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Privacy policy
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Privacy Policy |
| FlexOrbits Web Solutions Pvt. Ltd. ("FlexOrbits") has created this privacy statement
("Statement") in order to demonstrate our commitment to customer privacy. Privacy
on the FlexOrbits web site (the "Site") is of great importance to us. Because we gather
important information from our visitors and customers, we have established this
Statement as a means to communicate our information gathering and dissemination
practices. We reserve the right to change this Statement and will provide notification
of the change at least thirty (30) business days prior to the change taking effect. |
Collected Information |
| We require customers who register to use the services ("Services") offered
on our Site to give us contact information, such as their name, company name,
address, phone number, and e-mail address, and financial qualification and
billing information, such as billing name and address, credit card number,
and the number of users within the organization that will be using the Services.
At the time you express interest in attaining additional information, or when
you register for the service, we may also ask for additional personal information,
such as title, department name, fax number, or additional company information,
such as annual revenues, number of employees, or industry. Customers can opt out
of providing this additional information by not entering it when asked. Customers
can view their updated profile to confirm their edits have been made. |
| FlexOrbits uses the information that we collect to set up Services for individuals
and their organizations. We may also use the information to contact customers to
further discuss customer interest in our company, the Services that we provide,
and to send information regarding our company or partners, such as promotions
and events. Customers are invited to receive an email newsletter by providing
an email address. Customer email addresses and any personal customer information
will not be distributed or shared with any third parties other than FlexOrbits employees,
consultants and representatives. Customers can opt out of being contacted by us,
or receiving such information from us, at any time by sending an email to
privacy@flexorbits.com. Separately, customers are also asked to provide an
email address when registering for the Service, in order to receive a username
and password. We may also email information regarding updates to the Service or
company, and will send a Customer Newsletter. Again, email will not be distributed
or shared and customers can opt out of receiving any communication by emailing
privacy@flexorbits.com at the time it is distributed, or at the time any customer
registers for the Service. |
| Except as we explicitly state at the time we request information, or as provided
for in the FlexOrbits Master Subscription Agreement or this Privacy Statement, we do not
disclose to any third-party the information provided. All financial and billing
information that we collect through the Site is used solely to check the qualifications
of prospective customers and to bill for Services. This billing information is not
used by FlexOrbits for marketing or promotional purposes. FlexOrbits uses a third-party
intermediary to manage the credit card processing. This intermediary is solely a link
in the distribution chain, and is not permitted to store, retain, or use the information
provided, except for the sole purpose of credit card processing. Other third parties,
such as content providers, may provide content on the Site but they are not permitted
to collect any information nor does FlexOrbits share any user information with these parties. |
| Customers of the Service will be using the Site to host data and information ("Data").
FlexOrbits will not review, share, distribute, print, or reference any such Data except as
provided in the FlexOrbits Master Subscription Agreement, or as may be required by law.
Individual records may at times be viewed or accessed only for the purpose of resolving
a problem, support issue, or suspected violation of the Master Subscription Agreement,
or as may be required by law. Of course, customers are responsible for maintaining the
confidentiality and security of their user registration and password. |
| FlexOrbits may also collect certain information from visitors to and customers of the Site,
such as Internet addresses. This information is logged to help diagnose technical problems,
and to administer our Site in order to constantly improve the quality of the Service. We may
also track and analyze non-identifying and aggregate usage and volume statistical information
from our visitors and customers and provide such information to third parties. |
Cookies |
| When you interact with the Site we strive to make that experience easy and meaningful.
When you come to our Site, our Web server sends a cookie to your computer. Cookies are
files that Web browsers place on a computer's hard drive and are used to tell us whether
customers and visitors have visited the Site previously. |
| Standing alone, cookies do not identify you personally. They merely recognize your
browser. Unless you choose to identify yourself to FlexOrbits, either by responding to a
promotional offer, opening an account, or registering for a Test Drive, you remain
anonymous to FlexOrbits. Cookies come in two flavors: session and persistent-based. Session
cookies exist only during an online session. They disappear from your computer when you
close your browser software or turn off your computer. Persistent cookies remain on your
computer after you've closed your browser or turned off your computer. They include such
information as a unique identifier for your browser. |
| FlexOrbits uses session cookies containing encrypted information to allow the system to
uniquely identify you while you are logged in. This information allows FlexOrbits to process
your online transactions and requests. Session cookies help us make sure you are who you
say you are after you've logged in and are required in order to use the FlexOrbits application.
FlexOrbits uses persistent cookies, that only FlexOrbits can read and use, to identify the fact that
you are a FlexOrbits customer or prior FlexOrbits Site visitor (whatever the case may be). We are
especially careful about the security and confidentiality of the information stored in
persistent cookies. For example, we do not store account numbers or passwords in persistent
cookies. Users who disable their Web browsers' ability to accept cookies will be able to
browse our Site but will not be able to successfully use our service. |
Third-Party Sites |
| The Site contains links to other web sites. FlexOrbits is not responsible for the privacy
practices or the content of these other web sites. Customers and visitors will need to check
the policy statement of these others web sites to understand their policies. Customers and
visitors who access a linked site may be disclosing their private information. It is the
responsibility of the user to keep such information private and confidential. |
Security |
| Our Site has security measures in place to help protect against the loss, misuse,
and alteration of the Data under our control. When our Site is accessed using Netscape
Navigator 7.x or higher, or Microsoft Internet Explorer versions 5.5 or higher,
Secure Socket Layer (SSL) technology protects information using both server
authentication and data encryption to help ensure that Data is safe, secure, and
available only to you. FlexOrbits also implements an advanced security method based on
dynamic data and encoded session identifications, and hosts the Site in a secure server
environment that uses a firewall and other advanced technology to prevent interference
or access from outside intruders. Finally, FlexOrbits provides unique user names and passwords
that must be entered each time a customer logs on. These safeguards help prevent
unauthorized access, maintain data accuracy, and ensure the appropriate use of Data. |
Opt-Out Policy |
| FlexOrbits offers its visitors and customers a means to choose how we may use information
provided. If, at any time after registering for information or ordering Services, you
change your mind about receiving information from us or about sharing your information
with third parties, send us a request specifying your new choice. Simply send your
request to privacy@flexorbits.com. |
Correcting & Updating Your Information |
| If customers need to update or change registration information they may so by
editing the user or organization record. To update a User Profile, log on to FlexOrbits
and select Setup to add or update information. To update billing information please
email privacy@flexorbits.com or call 303-226-1180. To discontinue the Service and to
have data returned, email privacy@flexorbits.com or call 303-226-1180. |
Additional Information |
| Questions regarding this Statement or the practices of this Site should
be directed to FlexOrbits's Security Administrator by e-mailing such questions to
privacy@flexorbits.com. |
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